1. Introduction

CREODOT ("we", "our", or "us") 932 006 273 R.C.S. Aix-en-Provence - SIREN 932 006 273 - 18 Chemin du vallon des fourches 13500 Martigues FRANCE is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you use our services or visit our website. We are a company registered in France and operate internationally, including in Europe and the United States.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and applicable French data protection laws. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information:

• Email address
• Name
• Business name
• Phone number

2.2 Technical Information:

• IP addresses
• Cookies and similar technologies
• Usage data

3. How We Collect Information

We collect information in the following ways:

• Direct interactions: When you provide information through our website, email, or other means.
• Automated technologies: Through cookies, server logs, and other similar technologies.
• Third parties: We may receive information about you from various third parties and public sources.

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer

5. Legal Basis for Processing Personal Data Under GDPR

Our legal basis for collecting and using personal information depends on the specific information concerned and the context in which we collect it. We may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• To comply with the law

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside France and choose to provide information to us, please note that we transfer the data, including personal data, to France and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Third-Party Services

We use the following third-party services:

• Webflow: For website hosting and management
• Supabase: For database management
• Google Analytics: For website analytics
• Social Media Pixels: For advertising and analytics (LinkedIn, Twitter/X, Meta)

These services may collect, use, and share your information. We encourage you to review the privacy policies of these third-party services.

9. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: To analyze how users interact with our website (Google Analytics)
• Advertising cookies: To serve personalized ads (LinkedIn, Twitter/X, Meta)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. CREODOT aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Your rights include:

• The right to access, update or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at [insert email address].

11. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@creodot.com

14. Supervisory Authority

If you are a resident of the European Economic Area (EEA) and believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority. In France, you can contact the Commission Nationale de l'Informatique et des Libertés (CNIL).

15. International Data Transfers

We may transfer your personal data to countries outside the EEA. When we do so, we ensure that appropriate safeguards are in place to protect your data and to comply with our legal obligations. These may include:

• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
• Using specific contracts approved by the European Commission which give personal data the same protection it has in Europe
• For transfers to the United States, we may rely on the EU-U.S. Privacy Shield Framework

16. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us.

17. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to:

• Know what personal information is being collected about you
• Know whether your personal information is sold or disclosed and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Equal service and price, even if you exercise your privacy rights

To exercise your rights under the CCPA, please contact us using the information provided in the "Contact Us" section.

18. Compliance with Laws

We will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.

By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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